Privacy Policy
Diamond Power Tech Limited (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or make purchases through our online shop.
Information We Collect
Information You Provide
When you request a quote, book a service, make a purchase, sign up for our newsletter, or contact us, you may provide us with personal information including your name, email address, phone number, physical address, and details about your property or energy needs.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, time spent on pages, and referring website. We use cookies and similar technologies for this purpose.
Payment Information
When you make a purchase through our shop, payment processing is handled by our third-party payment provider (Paystack or Flutterwave). We do not store your full credit card or bank details on our servers.
How We Use Your Information
We use your information to process your orders and deliver products. To respond to your enquiries and provide customer support. To schedule site surveys, installations, and maintenance visits. To send you relevant communications about your project or purchase. To send marketing emails if you have opted in to our newsletter. To improve our website, products, and services. To comply with legal obligations.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our business, including payment processors, delivery partners, email service providers, and analytics platforms. These providers are contractually required to protect your information and use it only for the services they provide to us.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. To exercise any of these rights, contact us at the details provided below.
Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact
If you have questions about this Privacy Policy or your personal information, contact us at:
Diamond Power Tech Limited
Email: Diamondpowertechltd@gmail.com
Phone: 090 2879 4614